# RG35XX SP not powering on after attempting to save & load RetroArch Config file
**URL:** https://community.muos.dev/t/rg35xx-sp-not-powering-on-after-attempting-to-save-load-retroarch-config-file/1470
**Category:** 2601 Jacaranda
**Tags:** boot, retroarch
**Created:** [April 13, 2026, 4:28am UTC](https://community.muos.dev/t/rg35xx-sp-not-powering-on-after-attempting-to-save-load-retroarch-config-file/1470 "2026-04-13T04:28:34Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@Bunglefut\_The\_Great](https://community.muos.dev/u/Bunglefut_The_Great)
#### Post date: [April 13, 2026, 4:28am UTC](https://community.muos.dev/t/rg35xx-sp-not-powering-on-after-attempting-to-save-load-retroarch-config-file/1470/1 "2026-04-13T04:28:34Z")
I tried to disallow RetroArch to show the little horizontal pop-up that appears when you start a game (That tells you what the game is and the core it’s running on). I disabled pop-up notifications and the other option that I thought I wanted to change, I also changed the color profile and size of the text for RetroArch.
At this point, it either froze immediately and I tried to reset it several times before it refused to turn on, or it operated fine before I shut it off, and that’s where the problems began. The Yellow charging light turns on, and my computer makes a noise when I plug it in via USB. When I put my ear to the device in total silence, I can hear a rough high-pitched whirring from the device–almost comparable to a hard-drive’s mechanical sound up 2 octaves.
If you have anything at all to contribute, please do. I created an account here solely for this issue.
Update 1: I unplugged the battery and plugged in the the USB-C charging, this caused it to boot. the screen was active on the boot-up screen, but after it finished the screen went black. the system was fully functional otherwise, I could hear the menu navigation sounds. From there its impossible to know where I am in the menu, and the sleep function works, but the resent button did nothing and neither did holding the power button (but I’m not entirely sure it did anything before).
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### Author:  [@bgelmini](https://community.muos.dev/u/bgelmini)
#### Post date: [April 14, 2026, 2:11am UTC](https://community.muos.dev/t/rg35xx-sp-not-powering-on-after-attempting-to-save-load-retroarch-config-file/1470/2 "2026-04-14T02:11:01Z")
You were probably stuck in FEL mode, no need to disassemble the device. There’s an explanation on how to get out of it here: [My device is not booting!](https://community.muos.dev/t/my-device-is-not-booting/35)
Now that you get it to boot, if you can hear the navigation sounds, just increase the brightness with menu+volUP
And don’t ever use the reset button when stuck in these situations, use the safe shutdown or safe restart hotkeys: [When should the reset button be used?](https://community.muos.dev/t/when-should-the-reset-button-be-used/44)