New 35xxSP Won't get past MuOS logo

Issues 2502 Pixie
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1

Howdy ya’ll,
my 35xxsp arrived yesterday, booted fine with the stock OS but I wanted to try Mu since my friend who convinced me to get the SP raved about it. I followed the instructions on the site for the boot SD card, all that came up was the M logo, no prompt to select time zone or anything. I let it sit for 15 minutes before restarting and let it sit for another 15. After some troubleshooting I saw some people say to get SD card formatter software as windows has issues with it, so I did that, reformatted the drive, re-flashed the drive and the same issue happened. The device came with a 2nd drive with ROMS on it, so in case something was wrong with the first drive (which booted on stock OS just fine) I tried formatting and flashing onto this drive too. I’ve been using slot #1 as instructed for the boot drives. Before formatting the ROMS drive, I tried booting without it in the device and still the same issue, just stuck on the Yellow M. I also saw some replies on the troubleshooting posts about making sure it’s charged. It is at 100%, the orange light turned off so I know it’s charged.

Any help would be gladly appreciated. I’m heading to bed and tomorrow will try a different OS just to make sure my device isn’t faulty. However it booted fine with the stock OS so I doubt that is the case.

Thank you for your time,
Nick

1 Like
2

That is quite unfortunate. We have no idea what is causing this on some devices. Please see, Why doesn't muOS work on my device?

3

Hi @xonglebongle , I’ve reached out on discord earlier today about 35xxsp hanging right after starting the 2502.0 installer. After several attempts to reflash using difference software and using difference sdcards, I tried installing 2410.3 and to my surprise it installed without issues! That suggests there was a breaking change in 2502.0, right?

4

Exactly same issue with my rg35xx sp, no issue with rg35xx plus, I tried lot of SD card and flash software, same issue.

5

@Borg3127 I signed up just to reply to this. I ran into the same issue on a new 35xxsp and was able to get past it by hitting the reset button after sitting at the logo for about 10 minutes.

6

After also getting stuck on the M boot logo for around 10 minutes, XongleBongle was kind enough to give me detailed instructions which were:

  1. Take out mSD card, press reset.
  2. Reformat the mSD card with SD Card Formatter
  3. Reflash, insert card, press reset.

Following these steps precisely (NOT pressing the power button at all in between the steps) I was able to get past the logo and through the setup, right now it’s finishing the installation process with no more issues so far. Hope this will be helpful!

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